Privacy Policy
Privacy Policy
**Last updated:** April 12, 2026
This Privacy Policy describes how **Seno Living** ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use, or make a purchase from **www.senoliving.com** (the "Site"), or otherwise communicate with us regarding the Site and our services (collectively, the "Services").
For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.
By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
1. Personal Information We Collect
We may collect the following categories of personal information, depending on how you interact with our Site:
A. Information You Provide Directly
When you place an order, contact us, sign up for emails, or otherwise interact with us, we may collect:
- your name
- billing address
- shipping address
- email address
- phone number
- payment information
- order details
- customer support messages and related information
B. Information Collected Automatically
When you visit our Site, we may automatically collect certain information about your device and usage, including:
- IP address
- browser type
- device type
- operating system
- referring website
- pages viewed
- links clicked
- date and time of access
- approximate location based on IP address
- cookie identifiers and similar tracking information
C. Information from Third Parties
We may receive information from third parties, including:
- Shopify, which powers our online store
- payment processors
- shipping and fulfillment providers
- analytics providers
- advertising and marketing partners
- fraud prevention and security vendors
2. How We Use Your Personal Information
We may use your personal information for the following purposes:
- to provide, operate, and improve our Site and Services
- to process and fulfill your orders
- to send order confirmations, shipping updates, and customer service communications
- to process payments and prevent fraudulent transactions
- to communicate with you about your account, purchases, and inquiries
- to send marketing emails or promotional messages, where permitted by law
- to personalize your experience and show relevant content or advertising
- to analyze Site performance, trends, and customer behavior
- to comply with legal obligations and enforce our Terms of Service
- to protect our rights, customers, business, and Services
3. Cookies and Similar Technologies
We and our service providers may use cookies, pixels, web beacons, local storage, and similar technologies to:
- keep the Site functioning properly
- remember your preferences and shopping cart
- understand how visitors use the Site
- measure the effectiveness of advertising and marketing campaigns
- improve the Site and customer experience
You can usually control cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of the Site.
4. How We Disclose Personal Information
We may disclose your personal information to third parties in the following circumstances:
A. Service Providers
We may share your information with vendors and service providers that help us operate our business, such as:
- website hosting and ecommerce platform providers
- payment processors
- shipping, logistics, and delivery partners
- customer support tools
- analytics providers
- email and marketing service providers
- fraud prevention and security providers
B. Advertising and Analytics Partners
We may share information with advertising, social media, and analytics partners to help us market our products, understand customer behavior, and measure campaign performance.
C. Legal and Business Reasons
We may disclose information:
- to comply with applicable law, regulation, legal process, or governmental request
- to enforce our agreements and policies
- to protect our rights, property, safety, customers, or others
- in connection with a business transaction such as a merger, acquisition, reorganization, or sale of assets
5. Shopify
Our store is hosted by Shopify. Shopify provides us with the ecommerce platform that allows us to sell our products and services to you. Your information may be stored through Shopify’s data storage, databases, and general Shopify application.
Payment information is processed through third-party payment providers. We do not store complete payment card details on our own servers.
6. Behavioral Advertising
We may use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. This may include the use of tools such as cookies, pixels, and similar technologies from advertising or social media partners.
You can opt out of marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us directly.
7. Data Retention
We retain your personal information for as long as necessary to:
- provide our Services
- fulfill orders and customer support requests
- maintain business and tax records
- comply with legal obligations
- resolve disputes
- enforce our agreements
The retention period may vary depending on the type of information and the reason we collected it.
8. Your Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
- request access to the personal information we hold about you
- request correction of inaccurate information
- request deletion of your personal information
- request portability of your personal information
- object to or restrict certain processing
- opt out of certain marketing or targeted advertising communications
To exercise any of these rights, please contact us using the contact information below. We may need to verify your identity before processing your request.
9. International Data Transfers
Because we operate internationally and use service providers in different jurisdictions, your personal information may be transferred to, processed in, and stored in countries other than your own, including countries that may not provide the same level of data protection as your home jurisdiction.
When we transfer personal information, we take reasonable steps to protect it in accordance with applicable law.
10. Security
We take reasonable administrative, technical, and organizational measures to help protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
11. Children’s Privacy
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so that we can take appropriate steps to delete the information.
12. Third-Party Websites and Services
Our Site may contain links to third-party websites or services. We are not responsible for the privacy, security, or content of those third parties. We encourage you to review their privacy policies before providing them with any personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, legal requirements, or operational needs. When we make changes, we will post the revised Privacy Policy on this page and update the "Last updated" date above.
14. Contact Us
If you have questions about this Privacy Policy or would like to exercise your privacy rights, you may contact us at:
**Seno Living**
**Website:** www.senoliving.com
**Email:** support@senoliving.com
**Business Address:** 803-B95, 18 Geumbit-ro, Paju-si, Gyeonggi-do, Republic of Korea
